{"id":17257623,"date":"2026-10-21T17:08:24","date_gmt":"2026-10-21T15:08:24","guid":{"rendered":"https:\/\/felss.com\/?page_id=17257623"},"modified":"2026-10-21T17:08:24","modified_gmt":"2026-10-21T15:08:24","slug":"product-security","status":"publish","type":"page","link":"https:\/\/felss.com\/en\/product-security\/","title":{"rendered":"Product Security"},"content":{"rendered":"<section class=\"hw-12-00\" style=\"background:url(\/wp-content\/uploads\/2023\/10\/FELSS-Header-Background-1-scaled.webp)  center \/ cover no-repeat;\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-lg-7 hw-col-content\">\n<div class=\"lc-block hw-block\">\n<h1 class=\"hw-block-title\" editable=\"rich\">Product Security Incident&nbsp;<br \/>Response Team <em>(PSIRT)<\/em><\/h1>\n<p class=\"hw-block-text\" editable=\"rich\">The Felss Group takes the security of its products and digital solutions very seriously. The Product Security Incident Response Team (PSIRT) is the central point of contact for reporting vulnerabilities and security incidents.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"hw-12-01\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-12 hw-col-content\">\n<div class=\"lc-block hw-block\">\n<h2 class=\"hw-block-title wgt-manipulation-effect wgt-heading\" editable=\"inline\">Reporting a Vulnerability<\/h2>\n<p class=\"hw-block-text\" editable=\"rich\">If you have discovered a potential security vulnerability in a Felss Group product or digital solution, please notify our PSIRT.<\/p>\n<\/p><\/div>\n<div class=\"lc-block hw-12-01-card\">\n<p class=\"hw-card-kicker wgt-manipulation-effect\" editable=\"inline\">Direct Contact to PSIRT<\/p>\n<p>\t\t\t\t\t<a href=\"mailto:psirt@felss.com\" class=\"hw-card-mail\" editable=\"inline\">psirt@felss.com<\/a><\/p>\n<p class=\"hw-card-text\" editable=\"rich\">Please use only this address for security reports and not the general contact form.<\/p>\n<\/p><\/div>\n<div class=\"lc-block hw-block\">\n<h3 class=\"hw-list-title wgt-manipulation-effect wgt-heading\" editable=\"inline\">Please include the following information if possible:<\/h3>\n<\/p><\/div>\n<div class=\"hw-checklist\">\n<div class=\"lc-block hw-checklist-item\">\n\t\t\t\t\t\t<span class=\"hw-checklist-num\" editable=\"inline\">01<\/span><\/p>\n<p class=\"hw-checklist-text wgt-manipulation-effect\" editable=\"inline\">Product Name and Version<\/p>\n<\/p><\/div>\n<div class=\"lc-block hw-checklist-item\">\n\t\t\t\t\t\t<span class=\"hw-checklist-num\" editable=\"inline\">02<\/span><\/p>\n<p class=\"hw-checklist-text wgt-manipulation-effect\" editable=\"inline\">Description of the Vulnerability<\/p>\n<\/p><\/div>\n<div class=\"lc-block hw-checklist-item\">\n\t\t\t\t\t\t<span class=\"hw-checklist-num\" editable=\"inline\">03<\/span><\/p>\n<p class=\"hw-checklist-text wgt-manipulation-effect\" editable=\"inline\">Possible Effects<\/p>\n<\/p><\/div>\n<div class=\"lc-block hw-checklist-item\">\n\t\t\t\t\t\t<span class=\"hw-checklist-num\" editable=\"inline\">04<\/span><\/p>\n<p class=\"hw-checklist-text wgt-manipulation-effect\" editable=\"inline\">Steps for Reproduction<\/p>\n<\/p><\/div>\n<div class=\"lc-block hw-checklist-item\">\n\t\t\t\t\t\t<span class=\"hw-checklist-num\" editable=\"inline\">05<\/span><\/p>\n<p class=\"hw-checklist-text wgt-manipulation-effect\" editable=\"inline\">Contact Information for Inquiries<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"hw-12-02\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-12 hw-col-intro\">\n<div class=\"lc-block hw-block\">\n<h2 class=\"hw-block-title wgt-manipulation-effect wgt-heading\" editable=\"inline\">Report responsibly. Protect together.<\/h2>\n<p class=\"hw-block-text\" editable=\"rich\">Clear reporting channels help assess vulnerabilities and take appropriate action.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row\">\n<div class=\"col-md-6 hw-col-panel\">\n<div class=\"lc-block hw-panel\">\n\t\t\t\t\t<span class=\"hw-panel-badge\" editable=\"inline\">01<\/span><\/p>\n<h3 class=\"hw-panel-title wgt-manipulation-effect wgt-heading\" editable=\"inline\">Responsible Disclosure<\/h3>\n<p class=\"hw-panel-text\" editable=\"rich\">We ask security researchers, customers, and partners to first report any discovered vulnerabilities confidentially to Felss PSIRT and to refrain from public disclosure until an assessment has been conducted and, if necessary, a fix has been implemented.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"col-md-6 hw-col-panel\">\n<div class=\"lc-block hw-panel\">\n\t\t\t\t\t<span class=\"hw-panel-badge\" editable=\"inline\">02<\/span><\/p>\n<h3 class=\"hw-panel-title wgt-manipulation-effect wgt-heading\" editable=\"inline\">Scope of Application<\/h3>\n<p class=\"hw-panel-text\" editable=\"rich\">This reporting channel applies to products and digital solutions from the Felss Group.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Product Security Incident&nbsp;Response Team (PSIRT) The Felss Group takes the security of its products and digital solutions very seriously. The Product Security Incident Response Team (PSIRT) is the central point of contact for reporting vulnerabilities and security incidents. Reporting a Vulnerability If you have discovered a potential security vulnerability in a Felss Group product or [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_ppma_block_editor_authors":""},"dipi_cpt_category":[],"ppma_author":[242],"class_list":["post-17257623","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/pages\/17257623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/comments?post=17257623"}],"version-history":[{"count":4,"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/pages\/17257623\/revisions"}],"predecessor-version":[{"id":17257628,"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/pages\/17257623\/revisions\/17257628"}],"wp:attachment":[{"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/media?parent=17257623"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=17257623"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/felss.com\/en\/wp-json\/wp\/v2\/ppma_author?post=17257623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}